@book{2212,
	author = {Gutmann, Joanna.},
	title = {Taking minutes of meetings /},
	publisher = {Kogan Page Ltd.,},
	year = {2010.},
	address = {Philadelphia :},
	edition = {Rev. 2nd ed.},
	url = {http://www.loc.gov/catdir/enhancements/fy1010/2009035457-b.html}
}