@book{2369,
	author = {Misiura, Shashi.},
	title = {Business communications 98/99, fourth edition /},
	publisher = {Butterworth-Heinemann,},
	year = {1998.},
	series = {Cim student workbook: certificate.},
	address = {[S.l.] :},
	edition = {4th ed.},
	url = {http://www.amazon.com/exec/obidos/ASIN/0750640359/chopaconline-20}
}