01159nam a2200181 a 4500 0340742917 (paperback) 9780340742914 (paperback) 658.53 OPE Management, Institute of. Operations and quality management / USA Hodder & Stoughton Ltd, 1999. 159 p. ; Business checklists. This series offers practical guidance for middle and senior managers. Reflecting best management practice, this book offers point-by-point action checklists for operations and quality management. Each checklist comprises of the following various elements: a general introduction to each topic indicating the checklist's objectives; a definition of the management function or strategy; benefits and pitfalls of each topic; guidelines to a range of modern management techniques; details of additional information for further investigation including useful addresses and secondary reading; do's and don'ts; and "thought starters". management quality management http://www.amazon.com/exec/obidos/ASIN/0340742917/chopaconline-20 BK 413 413 0 0 0 NFIC IC IC GEN 2015-03-07 2 658.53 OPE 003047 2022-11-17 00:00:00 2019-12-02 2015-03-07 BK