00819cam a2200169 i 4500 4746 4746 9781118390030 (hbk.) 658.4038 SMI Smith, Gregory S., Straight to the top : Second Edition. xv, 208 pages : illustrations ; Preface -- Acknowledgments -- Key change drivers and trends impacting the CIO role today -- Why the role of the CIO continues to change -- Technologies and trends driving today's IT innovation -- IT standards and governance and the impact of consumer devices -- Service level agreements : a key to improved customer expectations and better contracts -- About the author -- Index. Chief information officers Information technology Information resources management BK 0 0 0 NFIC IC IC GEN 2019-06-24 1 1 658.4038 SMI 007420 2026-05-02 03:36:27 2026-03-24 2019-06-24 BK 0 0 0 NFIC IC IC GEN 2019-06-24 0 658.4038 SMI 007421 2022-11-17 00:00:00 2019-06-24 BK